What is a candidate relationship management software?

A Candidate Relationship Management (CRM) tool is a software application used by recruiters to manage, nurture, and engage with potential job candidates, especially passive candidates (those not actively looking for jobs). It helps companies build and maintain a talent pipeline for current and future hiring needs.

For recruitment and staffing companies, this is one of the most critical piece of software as this is so close to the conversion event.

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Key features of a candidate relationship management software

1. State of the art Resume Parser: Efficiently screens and organizes candidate data. Most of candidate relationship management software struggle to parse complex formats of resumes e.g. two column or hybrid column resumes
2. Powerful Semantic Search: An AI search which accepts the requisition in natural language, understands it and gives results. Most of the candidate relationship management software offer keyword search which is dumb.
3. Easy Data Import: Tools to import data from google drive, local computer and google sheets
4. Personal Identifiable Information Redaction: Automatic redaction of PII information from the resume before it is sent to the employer
5. Automated Data Enrichment: Third Party API integrations to pull candidates data(LinkedIn /Twitter)
6. Integration Capabilities: Seamless data flow from various channels such as website, Linkedin into the system. Seamless data flow from the system to the ATS
7. Communication Tools: Tools to keeps candidates engaged throughout the process
8. Sharp Analytics: Reports that provides actionable insights into recruitment performance.
9. Pipeline Management: Tracks candidate progress and prevents drop-offs.
10. Fully Compliant: Reduces risk by adhering to legal requirements.

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Example of Candidate Relationship Management Software

1. Beamery
2. Avature
3. SmashFly
4. Yello
5. Phenom People
6. HubSpot (when tailored for recruiting)
7. Hewto.ai (excellent search)
8. Manatal
9. Recruit CRM
10. Loxo