Privacy Policy
Last updated: May 2025
Overview
Hewto.ai (“we”, “us”) is committed to protecting the privacy and security of the information we process. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
We collect account and contact details you provide, along with documents and data submitted for processing. We also collect limited technical information such as log data used to operate and secure the service.
Protected health information
When we process protected health information (PHI) on behalf of a customer, we handle it in accordance with our data processing agreement and applicable data-protection obligations, using appropriate safeguards.
How we use information
We use information to provide document extraction and validation, to operate and improve the service, to maintain security and audit trails, and to communicate with you about your account.
Security
We apply administrative, technical, and physical safeguards including encryption in transit and at rest, access controls, and continuous monitoring.
Data retention
We retain data only as long as necessary to provide the service and meet legal, contractual, and compliance obligations, after which it is securely deleted.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal information. Contact privacy@hewto.ai to exercise these rights.
This document is provided for general informational purposes and does not constitute legal advice. For questions, contact us at legal@hewto.ai.